We use our knowledge of language to design surveys that are engaging for the people who answer or complete them.
We conduct surveys of all types
- Audience studies
- Communications audits and tracking
- Concept testing
- Customer experience surveys
- Product and service usage and attitude
- Packaging testing
- Stakeholder surveys
Much of the insight we gain comes from our extensive use of open ends, and our skills at analysing them.
We cover Business to Consumer; Business to Business; Business to Government; Government to Business; Government to Consumer.
- Face to face
- Online and mobile
We bring to our survey research the same skills as for qualitative: people-centred thinking, client-focused design and deep understanding of human behaviour.
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Hybrid methods, for example combining online qualitative with survey research.