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ASIC has published our report on home insurance. As always, the report is not just a description of what consumers do or think. The report explains why, by drawing on the evidence of social and cognitive psychology (the kind that behavioiural economics is based on). The insight comes from combining the qualitative and quantitative research findings with the broader context of what is happening in society - in this case the problem of under-insurance.
You can read it here: Consumers' experiences when buying home insurance
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