In the news

  • Consumers' experiences when buying home insurance - and why some of us under-insure

    ASIC has published our report on home insurance.  As always, the report is not just a description of what consumers do or think. The report explains why, by drawing on the evidence of social and cognitive psychology (the kind that behavioiural economics is based on). The insight comes from combining the qualitative  and quantitative research findings with the broader context of what is happening in society - in this case the problem of under-insurance.

    You can read it here:   Consumers' experiences when buying home insurance



From our blog

Lessons from digital (mobile) ethnography


A great testimonial from a lovely client:

  • "A huge thank you to for mastering a complex project within very short time frames, we really appreciate it!!" 

    It was our pleasure. Thank you!

How to contact us

The best way to get in touch is by phoning or emailing Sue Bell. You can also follow her on Linked In or Twitter. Check us out on Facebook, too.