Hello! We are a market and social research agency based in Sydney. We take the best of traditional research and blend it with new thinking about psychology and culture. We are strategic thinkers and communicators, with a commitment to great client service. Our fields of expertise below:
ASIC has published our report on home insurance. As always, the report is not just a description of what consumers do or think. The report explains why, by drawing on the evidence of social and cognitive psychology (the kind that behavioiural economics is based on). The insight comes from combining the qualitative and quantitative research findings with the broader context of what is happening in society - in this case the problem of under-insurance.
You can read it here: Consumers' experiences when buying home insurance
Have you received a letter from the Motor Accidents Authority of NSW (MAA) to take part in some research?
MAA has engaged Susan Bell Research to conduct this research and we encourage you to take part - we are looking for a wide range of views.
To take part in the research, you will need to register. You can register online or by phone. The letter you received gives you these details.